The goal of digital content is to create an accessible, personalized experience for users

Key Takeawyas From Module 2: Website/Email Content Strategy

They Ask, You Answer!
Your goal is to answer all their questions with your content

Website Design Should Encourage Movement Through Customer Journey
Layouts should be intuitive and drive people towards your call-to-action

Consumers Respond Better to Tailored Website and Email Content
Personalized content builds trust, credibility, and loyalty